At Saiay.com, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our products. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with Saiay.com, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase or create an account.
  • Non-Personal Information: Browsing behavior, IP address, device type, location data, and cookies for analytics and website optimization.
  • Communication Records: Any details provided when you contact our customer support team.

2. How We Use Your Information

We collect and use your information for the following purposes:

  • Order Fulfillment: To process transactions, deliver products, and provide updates on your order status.
  • Customer Support: To respond to inquiries, troubleshoot issues, and improve your shopping experience.
  • Marketing Communication: With your consent, we may send newsletters, special offers, and promotions tailored to your interests.
  • Website Enhancement: To analyze user behavior and improve the functionality, design, and performance of our website.
  • Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data in the following scenarios:

  • Service Providers: With trusted third parties that help process payments, manage shipping, or provide marketing services.
  • Legal Obligations: To comply with law enforcement requests, court orders, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

4. Data Security

Your privacy is a priority at Saiay.com. We implement advanced security measures, including encryption and firewalls, to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website use cookies and similar technologies to:

  • Enhance website performance.
  • Understand user preferences.
  • Provide personalized shopping experiences.

You can manage or disable cookies through your browser settings. However, some website features may be unavailable without cookies.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your data:

  • Access: Request a copy of your personal information.
  • Correction: Update inaccurate or incomplete data.
  • Deletion: Request deletion of your information, subject to legal or operational requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at support@saiay.com.

7. Third-Party Links

Saiay.com may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their policies before sharing any information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with the updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:

Thank you for trusting Saiay.com. Your privacy matters to us!